Get in Touch

Frequently Asked Questions

What support options are available for AstraLink products?

We offer multiple support channels including email, phone, live chat, and a comprehensive knowledge base. Our standard support hours are Monday through Friday, 9AM to 5PM in your local time zone.

How quickly can I expect a response to my inquiry?

For general inquiries, we aim to respond within 24 hours. Technical support tickets are prioritized based on urgency, with critical issues addressed within 4 hours during business hours.

Do you offer custom IoT solutions for specific industry needs?

Yes, we provide custom IoT solution development services tailored to specific requirements. Our team works closely with clients to understand their unique challenges and develop appropriate solutions.

Can I schedule a product demonstration?

Absolutely! We offer both virtual and in-person product demonstrations. Use the contact form above to request a demo, and our sales team will arrange a suitable time.

How do I apply for a job at AstraLink?

Visit our Careers page to see current openings and submit your application. If you don't see a suitable position but believe you would be a valuable addition to our team, you can send your resume to careers@astralink.com.